Shipping Policy

Shipping Policy

At NatureCube, we are dedicated to delivering your orders promptly and securely. Please read our shipping policy to understand how we handle shipping and delivery.

1. Shipping Destinations

• We offer nationwide shipping across India. Currently, we do not ship internationally.

2. Processing Time

• Orders are processed within 1-3 business days. Processing times may vary during peak seasons or due to unforeseen circumstances.
• You will receive a confirmation email with tracking information once your order has been shipped.

3. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

4. Shipping Restrictions

• Some products, such as live plants and animals, may have specific shipping restrictions due to local regulations and climate conditions. We will notify you if any part of your order cannot be shipped to your location.

5. Damaged or Lost Packages

• If your package is damaged during shipping, please contact us immediately at [email protected] with your order number and photos of the damage. We will work with the carrier to resolve the issue and arrange a replacement or refund.
• If your package is lost in transit, please contact us at [email protected] with your order number. We will investigate the issue and take appropriate action.

6. Shipping Address

• Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• If you need to change your shipping address after placing an order, contact us as soon as possible at [email protected]. We will do our best to accommodate changes before the order is shipped.

7. Contact Information

• For any questions or concerns regarding our shipping policy, please contact us at:
• Email: [email protected]
• Phone: +91-9830009691/ +91-9830086975
  Thank you for choosing NatureCube for your aquarium, terrarium, and paludarium needs. We look forward to serving you.